Booking Terms and Conditions

Contact Information

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• Email: hello@thesuggestibles.co.uk

• In your booking confirmation email, you will also find our contact phone number.

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Cancellations

 

• To cancel your booking, log in to your account.

• Alternatively, email us if you need assistance

• Should you need to cancel at very short notice, send a text to the number in your booking confirmation email.

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Refunds

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• We do not offer refunds unless:

  • you cancel within 14 days of placing your order (the cooling off period)

  • and no less than 14 days before the event is due to start.

  • Please allow up to 14 days for eligible refunds to be applied.

Note: We can only apply refunds to tickets bought directly from us for our shows at the Cumberland Arms. We cannot provide refunds for shows purchased elsewhere at other venues.

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Transfers

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• We provide a ticket transfer facility.

  • With at least 7+ days notice you can transfer your ticket.

  • Login to your account to transfer your ticket/s to another of our published events at the Cumberland Arm happening within the next 6 months.

  • You can only transfer your ticket to another of the same value or less.

  • You can only transfer a ticket once.

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In the unlikely event we need to cancel or postpone a show:

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• We will inform you as soon as possible by way of the contact information you provide when you book.

• You will be offered transfer to a suitable event or a discount code to use on another event, whichever you prefer. 

• We are not liable for travel expenses, or any other out-of-pocket expenses in respect of cancelled performances.

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